Returns & Exchanges

At Gisada, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached. Ensure the fashion pieces are unworn and in their original condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized courier location. You will receive a notification once our warehouse team has processed your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing